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The Crown Hotel has stylish bedrooms with luxurious, Egyptian cotton sheets. Harrogate International Centre and the world-famous Betty's Tea Rooms are just a 5-minute walk away. With 24-hour room service, bedrooms are individually styled and feature baths and showers. Rooms also feature a flat-screen TV, a music system for guests to enjoy, and an internet connection. Breakfasts are served in the Churchill Suite, with its oak-panelled walls, stained glass windows and ornate ceilings. Guests can also dine at The Place, a sophisticated bistro with a European menu. The Place Bar is open daily for morning coffee and light lunches, while Henry's Bar offers a late night drinking lounge. Harrogate has a charming old town centre, with boutique shops, tearooms and quaint restaurants. The hotel has limited free parking on site, and Harrogate Rail Station is a 10-minute walk away.

Guests using wheelchairs and mobility scooters must inform the hotel prior to arrival, in order to make appropriate arrangements. On the 16/17/18 February 2012, The Harrogate Beer Festival is being held at The Crown Hotel, during which time the hotel will be very busy and there will be live music played all day until 23:00 each evening.